Always Happy Promise: Don't like a product? Tell us! We'll make it right and make you happy. We promise. Here at The Feed, we want you to love your experience and the products you purchase. If, for any reason, you are not satisfied with your purchase, please let us know.
We understand that mistakes happen during shipment which is out of our control. If your product arrives in a condition that you find not suitable to eat, please send us a message and photo, and we will be happy to replace or issue a credit for what you have ordered. We ask that you reach out to us within 30 days of your purchase.
Email us at firstname.lastname@example.org or give us a call at 1-888-513-5865
Be sure to reference your order number and the email address used to purchase on our website to help expedite the process. We do not accept returns on food items that have been opened, but we will issue a store credit if you are unsatisfied. In the event of a return, you must first contact us before sending us back a return shipment.
If you have purchased a Gear item, then returns are only issued for a product that arrives damaged, and a replacement product will be provided or store credit. For specialty products (supplements above $40 per item, all HVMN Ketones, and all CBD products, Body Wellness Gear) all sales are final on all opened product. (Factory seals cannot be broken on Body Wellness Gear). To ensure the safety of you and all our customers, we may not accept returns on these products if it will be difficult for us to verify if they have been opened or not with 100% certainty. If you are having an issue with any of these products, please contact us.